warm home discount

Warm Home Discount

The Warm Home Discount scheme is a one off £140 discount on your energy bill so you do not get the money directly it's more like a credit added to your bill.

This is nothing to do with the Cold Weather Payment or the Winter Fuel Payment which are separate schemes.

It is a government scheme aimed to help those struggling to pay their bills, however you have to meet certain criteria in order to get the discount.

Warm Home Discount Eligibility

The main focus of the scheme is towards pensioners on low incomes so the core group of people eligible for this discount have to be on pension credit and be getting the guarantee credit element.

You should get the discount automatically if you get the guarantee credit element or pension credit and you or your partners name is on the energy bill.

You will get a letter confirming that you qualify for the scheme automatically get the discount applied to your bill later in the winter or early spring.

There is no Warm Home discount application as such as you should automatically qualify if you meet the criteria.

Is my Energy Supplier part of the Scheme?

Even if you meet the criteria your energy supplier needs to be part of the scheme. If you are with one of the larger suppliers they will be part of the scheme. There is a list below showing which energy companies are part of this scheme.

It is unfortunate and I believe unfair that the discount is dictated based on who your energy supplier is. Many people on low incomes have switched to cheaper tariffs offered by the smaller suppliers in order to reduce their bills and are now being unfairly punished just because they did as the government suggested and tried to save money by switching.

Low Income Broader Group Criteria

You may also qualify for a discount on your gas and electricity if you are on a low income and currently receive certain mean tested benefits then it is worth contacting your supplier and asking if you can apply.

Your eligibility will depend on the criteria set by your own electricity supplier rather than this being a fuel discount that you automatically receive. The number of discounts available may be limited so you need to apply sooner rather than later.

Also you need to be aware that you will need to remain with your current supplier until the discount is applied otherwise you will forfeit it. You are free to switch to another supplier if you find a cheaper deal after.

Warm Home Discount Suppliers

Angelic Energy Warm Home Discount

Below are the details about the Warm Home Discount if you are an Angelic Energy customer.

Angelic Energy are part of the Warm Home Discount Scheme for the Core Group. This scheme is only mandatory for energy suppliers to offer once they reach a customer base of 250,000.

As it is our mission to eradicate fuel poverty, we have opted into the scheme voluntarily before reaching the 250,000 threshold.

You qualify for the discount with Angelic Energy if on 8 July 2018 all of the following applied:

  1. your electricity supplier was part of the scheme
  2. your name (or your partner's) was on the bill
  3. you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

If you meet the criteria for the Warm Home Discount rebate under the Core Group, you will receive a letter from the Department of Work and Pensions letting you know that you qualify.

If you think you are eligible for the Warm Home Discount but have not received your letter by this date you can contact the Warm Home Discount Scheme helpline on 0800 731 0214, Monday to Friday, 8:30am to 4:30pm.

Atlantic Energy Warm Home Discount

Atlantic is part of SSE so below are the details for the 2018/2019 scheme and the following years 2019/2020 scheme.

Thank you for your interest in the 2018/19 Warm Home Discount Scheme. Unfortunately, we've reached our maximum number of applications for this year's scheme and we're not accepting any more.

We've received a lot of applications and are working through these as quickly as possible. If you've applied and are successful, you'll receive your discount before 31 March 2019. Some applicants will be asked to provide proof of their benefits or income. Please note if you don't provide the proof requested, we won't be able to pay you the discount.

If you're successful we'll write to you to confirm this. Then you'll receive a one-off payment of £140, which you'll see on your statement or bill. If you're a Pay As You Go customer, we'll write to you telling you how to pick up the credit when you next top up your meter.

Details of the 2019/20 Warm Home Discount Scheme aren't yet finalised, but in the meantime you can note your interest in the scheme and request a form to be sent when it opens. Please complete the form to register your interest for when the scheme opens. Don't worry if you don't hear from us for a while as the scheme will not open until later in the summer.

Boost Warm Home Discount

The warm home discount for Boost customers is summarised below. I have kept the historic information as future dates for applying will likely follow the same pattern as the Boost energy warm home discount for 2019 has finished but the dates will be applicable for future years.

The 2018-19 Warm Home Discount is closed for new applications, but it'll open again in Autumn 2019.

The Warm Home Discount is a one-off payment of £140 (including VAT) to go towards electricity bills.

Core group - if you were a Boost customer and got the Guarantee Credit element of Pension Credit on the 8th July 2018, you're in the Core group and will receive a letter from DWP by December 2018, so you don't need to apply for it. The letter will tell you what you need to do next. We aim to make this payment as quickly as possible, but you'll receive it by the 31st of March 2019 at the latest.

Broader group - the eligibility for this group, depends on your personal circumstances. There are a lot of different circumstances that can make you eligible, which you can see here.

If you haven't received a letter by 7th December 2018, please call the Warm Home Discount Scheme helpline on 0800 731 0214 (Monday to Friday, 8.30am-4.30pm). This helpline is for the Core group only.

The deadline for claiming a Warm Home Discount rebate is 28th February 2019, so make sure you get in touch by then, or you could miss out.

Bristol Energy Warm Home Discount

Bristol Energy was the first to voluntarily sign up to the warm home discount scheme. The only cover the core group which means pensions getting pension credit.

As a voluntary supplier we can only offer the Warm Home Discount to our customers who are in the Core Group.

The Core Group is made of people in receipt of the Guarantee Credit element of Pension Credit. The Department for Work and Pensions (DWP) tells energy suppliers like us who to pay in this group.

You can check the DWP's eligibility criteria, or call their Warm Home Discount helpline on 0800 731 0214 from 8.30am to 4.30pm Monday to Friday.

Please have your electricity bill or statement with you. You'll need to read out the bill payerʼs name and account number on the electricity bill or statement.

Customers we were supplying with energy on the 8th July 2018, who form part of the Core Group, are eligible for a Warm Home Discount payment from us.

If you signed up to Bristol Energy after 8th July 2018, and are part of the Core Group, you are eligible for a Warm Homes Discount payment from your previous supplier.

British Gas Warm Home Discount

The British gas warm home discount scheme is possibly the biggest. At the time of writing the 2018/2019 scheme had ended and will not be available until winter 2019/2020.

The British Gas warm home discount number is 0333 202 9802.

The Warm Home Discount for 2018/2019 is now closed. Check back with us in a few months to find out when the Warm Home Discount scheme will open for 2019/2020. Remember, even if you've received the discount in the past, you need to re-apply for it again every year.

The scheme was introduced by the Government in April 2011 and managed by energy suppliers. The money isn't paid directly to you – it's a one-off discount that's credited to your energy account, prepayment card or key, during the winter – providing you qualify for the payment.

Bulb Warm Home Discount

The Bulb warm home discount scheme applications are detailed below including the Bulb warm home discount telephone number.

If you qualify as a core group member, the Department for Work and Pensions will send you a letter between 11th October and 23rd November later this year to let you know what you need to do to receive the credit.

If you qualify and you were a Bulb member on the 8th July 2018, you'll receive £140 (inc. VAT) in your Bulb account between October 2018 and March 2019.

If you haven't received a letter by 7th December 2018 and think you should have. Then you can contact the Warm Home Discount helpline on 0800 731 0214, Monday to Friday, 8:30AM to 4:30PM.

Our applications for the Broader Group for winter 2018-19 are now closed. Applications were processed on a first come, first served basis.

You can register your interest for winter 2019-20.

We will email everyone who registers their interest (as well as members who have already received the WHD with us) when applications open again in Autumn 2019.

Citizen Energy Warm Home Discount

Citizen Energy are a small energy provider but have chosen to voluntarily participate in the scheme allowing customers on pension credit (core group) to get the discount on their bills over winter.

CitizEn Energy are part of the Warm Home Discount Scheme for the Core Group. This scheme is only mandatory for energy suppliers to offer once they reach a customer base of 250,000.

As it is our mission to eradicate fuel poverty, we have opted into the scheme voluntarily before reaching the 250,000 threshold.

You qualify for the discount with CitizEn Energy if on 8 July 2018.

If you meet the criteria for the Warm Home Discount rebate under the Core Group, you will receive a letter from the Department of Work and Pensions letting you know that you qualify.

Co-operative Energy Warm Home Discount

Co-op Energy offer the warm home discount for the core and broader group so low income households can apply directly with Co-operative Energy. Criteria for low income households are below.

You (or your partner) need to satisfy at least two criteria; at least one from Section A and at least one from Section B.

Section A Qualifying Criteria:

  1. In receipt of the Savings Element of Pension Credit only
  2. In receipt of Council Tax Reduction (excludes 25% single persons discount)
  3. In receipt of Income Support
  4. In receipt of Income-based or Contribution-based Job Seekers Allowance (JSA)
  5. In receipt of Income-related or Contribution-based Employment & Support Allowance (ESA)
  6. In receipt of Working Tax Credit
  7. In receipt of Housing Benefit with a total annual household income of £16,190 or less (before tax and National Insurance)
  8. In receipt of Child Tax Credit where the award statement shows a total annual household income of £16,190 or less before tax and National Insurance
  9. In receipt of Universal Credit with less than £1,349 monthly net earnings, within any one of the last 12 months
  10. A total annual household income of £16,190 or less (before tax and National Insurance)
  11. And you (or your partner) need to be in receipt of one or more of the qualifying components in Section B below:

Section B Qualifying Components:

  1. In receipt of Personal Independence Payments (PIP)
  2. In receipt of Disability Living Allowance (DLA)
  3. In receipt of any Income-related benefit which includes: a Carer's Premium and Carer's Allowance (for someone within the applicant's household) OR Attendance Allowance (for the applicant or their partner)
  4. Hold a Maternity Exemption Certificate (MATEX)
  5. Hold a Medical Exemption Certificate (MEDEX)
  6. Hold a valid war pension NHS exemption certificate and the prescription is for your disability
  7. Are aged 62 and over
  8. Are disabled or someone else within the household has a disability
  9. Have a dependent child under 5 (dependent child who normally resides with the applicant)
  10. Have a dependent child aged 5 – 16 (dependent child who normally resides with the applicant), or under 20 if in full time education (dependent child who normally resides with the applicant)
  11. In receipt of the limited capability for work element of Universal Credit

If you meet our eligibility criteria then you can apply online today.

Complete the online form in full declaring your eligibility. We will review your application and if you are successful we will credit your energy account with a rebate of £140*. Please note that rebates are issued on a first come first served basis to successful applicants.

If you have only your gas account with the Cooperative, you need to apply for Warm Home Discount with your electricity provider.

If you have any questions about the application process, please call us on Freephone 0800 954 0693 and ask to speak to one of our Warm Home Discount advisers.

Ebico Warm Home Discount

Ebico have voluntarily joined the warm home discount scheme for the core group.

Whilst suppliers with less than 250,000 customers do not have to participate, along with our supply partner Robin Hood Energy, we will be voluntarily participating in the Warm Home Discount (WHD) scheme this winter and will be able to offer the WHD credit to customers that are in the scheme's Core Group.

The Department for Work and Pensions (DWP) will provide us with the details of eligible customers and we will automatically provide you with the £140 credit on your account. You do not need to contact us.

To qualify, your electricity must be supplied by us on 8 July 2018, your or your partner's name must be on the Ebico's energy bill and you must receive one of the following:

  1. The Guarantee Credit element of Pension Credit only (not just the State Pension)
  2. The Guarantee Credit element and the Savings Credit element of Pension Credit

If you meet the criteria for the Warm Home Discount rebate under the Core Group, you will receive a letter from the Department of Work and Pensions letting you know that you qualify.

EDF Energy Warm Home Discount

At the time of writing EDF Energy had closed the warm home discount scheme until the follow year but they are a warm home discount scheme provider.

Thanks for your interest in the Warm Home Discount – Support Plus scheme. Applications are now closed. We'll let you know about the 2019/2020 Scheme later in 2019.

If you've already applied and qualified, you should get your £140 rebate by 28 February 2019 (as long as you haven't switched to another electricity supplier). View the terms and conditions for last years scheme if you need them.

EON Energy Warm Home Discount

Eon Energy participate in the warm home discount scheme but like many providers have a limit on the number of people they will help in the broader group so you should register your interest early for next winter.

Thank you for your interest in the 2018/19 E.ON Warm Home Discount scheme. Unfortunately we've reached our maximum number of applications for this year's scheme and we are not accepting any more applications.

As we deal with applications on a 'first come, first served' basis, we wouldn't want you to miss out next time around so please complete our register your interest form above.

As the details of the 2019/20 Warm Home Discount Scheme aren't finalised yet, don't worry if you don't hear from us for a while. We will contact you by the end of Summer 2019 with the details.

First Utility Warm Home Discount

At the time of writing First Utility has stated that their scheme reopens on September 2019 for the 2019/2020 discount. As before core group beneficiaries automatically get the credit on their account whilst anyone on a low income needs to apply.

Below is the First Utility warm home discount eligibility criteria.

You will qualify as part of the Broader Group if you're aged 65 or over and receive the Savings element of the State Pension Credit but not the Guarantee element. OR If you receive one of the following means-tested eligible benefits:

  1. Income support
  2. Income related employment and support allowance which includes a work related or support component
  3. Income based Jobseekers Allowance

And either: Your household includes:

A dependent child aged five years or under and/or a dependent child between five and 18 years and in full time education or; You or your partner must be in receipt of one or more of the following list:

  1. Work related or support component to your employment and support allowance
  2. Disability Premium, Enhanced Disability Premium or Severe Disability Premium
  3. Carer's Premium, Pensioner Premium, Higher Pension Premium or Enhanced Pensioner Premium.
  4. You receive universal credit and is not in work or is self-employed and on an annual income not exceeding £16,190 And either:
  5. Is in receipt of the limited capability for work element, with or without a work-related activity element.
  6. Is in receipt of the disabled child element
  7. Has parental responsibility for a child aged 5 years or under who ordinarily resides with that person
  8. Has parental responsibility for a child between 5 and 18 years and in full time education who ordinarily resides with that person.
  9. If your household has an annual income of less than £16,190 and has one or more of the following vulnerability indicators:
  10. The customer household must include:
  11. i) a dependent child aged five years or under and/or
  12. ii) a dependent child between five and 18 years and in full time education or;
  13. You or your partner,
  14. i) is aged 60 or over, or;
  15. ii) receives Personal Independence Payments, Disability Living Allowance, Incapacity Benefit or Attendance Allowance for themselves or for another adult or child living with them, or;
  16. iii) receives exemption from NHS prescription charges because they have on-going / chronic illness, or;
  17. iv) is registered disabled, or;
  18. v) is living with a mental or physical disability or illness.

Flow Energy Warm Home Discount

At the time of writing the warm home discount page on the Flow Energy website was missing but here are some details they posted online. The link provided to apply was also not working but their contact number is below.

Here at Flow, we'll soon be offering the Warm Home Discount (WHD) for people who need that little extra help with their bills during the winter months.

If you'd like help completing the form, or have a general query about the Warm Home Discount scheme please contact us on 0800 0920 202 and we'd be happy to help.

GB Energy Warm Home Discount

Legacy GB Energy customers need to contact Co-operative energy about the scheme as posted above.

Great North Energy Warm Home Discount

As a smaller energy provider Great North Energy is part of the Warm Home Discount on a voluntary basis. This is for the core group only.

Yes, Great North Energy is part of the Warm Home Discount Scheme for the Core Group. This scheme is only mandatory for energy suppliers to offer once they reach a customer base of 250,000.

As it is our mission to eradicate fuel poverty, we have opted into the scheme voluntarily before reaching the 250,000 threshold.

Green Star Energy Warm Home Discount

Green Star Energy are part of the warm home discount scheme so you will be notified if you are in the core group. For the broader group, those on low incomes you need to email their team to apply for the My Green Star Energy warm home discount scheme stating your interest.

Liverpool Energy Community Company Warm Home Discount

The Leccy or Liverpool Energy Community Company Warm Home Discount scheme is a voluntary member of the scheme and covers just the core group.

Yes, the LECCY is part of the Warm Home Discount Scheme for the Core Group. This scheme is only mandatory for energy suppliers to offer once they reach a customer base of 250,000.

As it is our mission to eradicate fuel poverty, we have opted into the scheme voluntarily before reaching the 250,000 threshold.

Lumo Energy Warm Home Discount

You need to apply for the Lumo Energy warm home discount scheme for the broader group from April directly with Lumo.

Core group – if you were a Lumo Energy customer and got the Guaranteed Credit element of Pension Credit on the 8th July 2018, you're in the Core group. You will receive a letter from the DWP by December 2018, so you don't need to apply for it. The letter will tell you what you need to do next. We aim to make this payment as quickly as possible, but you'll receive it by the 31st March 2019 at the latest.

Broader group – Eligibility is based on your individual circumstances and you need to apply during the application window. This years application window is now closed, but we'll open pre-registration for the 2019/20 scheme in April 2019.

The scheme for the 2018/19 Warm Home Discount is now closed for new applications.

You will need to apply for next year's scheme when the application window is open in Autumn 2019, as it's not given to you automatically.

It's awarded on a first-come-first-serve basis, so the sooner you send us your application, the better.

We will open the pre-registration form for Warm Home Discount 2019/20, in April 2019.

Manweb Energy Warm Home Discount

Legacy Manweb customers will need to contact the Scottish Power warm home discount scheme.

Npower Warm Home Discount

Npower is part of the warm home discount scheme. If you are applying as part of the broader group you can call them on the Npower Warm Home Discount phone number, on 0808 172 6999 or 0330 100 8669 (text phone 0800 413 016).

You may be eligible for npower's Broader Group Warm Home Discount if you receive any of the following:

  1. Income Support
  2. Income-based Jobseeker's Allowance
  3. Income-related Employment and Support Allowance (ESA)
  4. Universal Credit
  5. Or have a gross annual household income of less than £16,190

and you also have one of the following:

  1. Parental responsibility for a child aged 5 or under
  2. Child Tax Credit
  3. Disabled Child Premium or Element
  4. Disability, Enhanced Disability or Severe Disability Premiums
  5. Disability Living Allowance (for an adult or child within the household) or Personal Independence Payments (PIP)
  6. Long term Incapacity Benefit
  7. Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium

Ovo Energy Warm Home Discount

Ovo Energy are participants in the core and broader groups of the scheme. For the Ovo Energy warm home discount apply as early as possible as funds are limited and it is first come first served.

Core group – if you were an OVO customer and were getting the Guarantee Credit element of Pension Credit on the qualifying date of 8 July 2018, you're part of the Core group and will receive a letter from DWP by December 2018, so you don't need to apply for it. The letter will tell you what you need to do next. We aim to make this payment as quickly as possible, but you'll receive it by 31st March 2019 at the latest.

Broader group (existing OVO customers) - Eligibility is based on your individual circumstances and you need to apply during the application window.

It's awarded on a first-come-first-serve basis. Pre-registration for Warm Home Discount 2109/20 will begin on the 1 April 2019.

Ram Energy Warm Home Discount

If you are a Ram energy customer then you will automatically get the warm home discount if you are covered by the core group criteria.

RAM Energy are part of the Warm Home Discount Scheme for the Core Group. This scheme is only mandatory for energy suppliers to offer once they reach a customer base of 250,000.

As is it our mission to eradicate fuel poverty, we have opted into the scheme voluntarily before reaching the 250,000 threshold.

Robin Hood Energy Warm Home Discount

Robin Hood Energy are part of the core group for the warm home discount scheme.

Yes, Robin Hood Energy are part of the Warm Home Discount Scheme for the Core Group. This scheme is only mandatory for energy suppliers to offer once they reach a customer base of 250,000.

As it is our mission to eradicate fuel poverty, we have opted into the scheme voluntarily before reaching the 250,000 threshold. You qualify for the discount with Robin Hood Energy if on 8 July 2018.

Sainsbury's Energy Warm Home Discount

If you are a Sainsbury's Energy customer you are covered under the British Gas warm home discount scheme.

Scottish Gas Warm Home Discount

If you are a Scottish Gas customer you are covered under the British Gas warm home discount scheme.

Scottish Hydro Warm Home Discount

If you are a Scottish hydro customer you are covered under the SSE warm home discount scheme.

Scottish Power Warm Home Discount

Scottish Power are part of the warm home discount scheme. Below are the details for the Scottish Power warm home discount eligibility criteria.

To qualify for the ScottishPower Warm Home Discount Broader Group rebate, you must be a domestic ScottishPower account holder and you or another member of your household must be in receipt of:

  1. Income Related Employment Support Allowance;
  2. Income Based Jobseeker's Allowance;
  3. Income Support;
  4. Universal Credit and has earned income between zero and £1,349 in at least one of the twelve preceding assessment periods.

or if the following applies you may also qualify:

  1. Your total gross household income is less than £16,190 and your household also meets at least one of the following

There is a child permanently living in your household who:

  1. is 5 years or under (born on or after 1st April 2013);
  2. is 18 years or under in full time education (born on or after 1st April 2000);
  3. is entitled to free school meals;

You or another member of your household:

  1. receives Child Tax Credit or Working Tax Credit which includes a disability element or severe disability element, disabled child element or severely disabled child element or family element or Universal Credit Equivalent;
  2. receives an Income Related Benefit which includes a disabled child premium, disability premium, severe disability premium, enhanced disability premium or Universal Credit Equivalent;
  3. receives Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium;
  4. is in receipt of the limited Capability for work element and work-related activity a construed in accordance with regulations 39 and 40 of the Universal Credit Regulations 2013(a);
  5. is in receipt of the disabled child element;
  6. receives Disability Living Allowance (DLA), Personal Independence Payment (PIP); Incapacity Benefit or Attendance Allowance;
  7. is aged 64 or over;
  8. your household's annual energy spend is more than 10% of the annual income.

If you or someone in your household meets the Broader Group criteria above, the relevant person can apply for a Warm Home Discount Broader Group rebate. You can apply online, by following the link below or contact us directly.

Southern Electric Warm Home Discount

For the Southern Electric warm home discount scheme see SSE below.

SWALEC Warm Home Discount

For the SWALEC warm home discount scheme see SSE below.

SSE Warm Home Discount

SSE are part of the warm home discount scheme for both the core and broader group.

Details about the sse warm home discount application form for the broader group can be found below. The sse warm home discount phone number is 0345 071 3953.

The quickest way to apply for a Warm Home Discount is to use our online application form. Please note – you can only complete this online application if you're claiming benefits and are named on the electricity account.

If you would prefer to fill out a paper application form, or if you're claiming benefits and are the spouse or partner of the account holder but aren't named on the electricity account, call us on 0345 071 3953 and we'll send you a form.

Once you've filled it in and signed it, simply send it back to us at the address on the form – it's Freepost so you don't need a stamp.

We'll work on your application form following the rules of the Warm Home Discount Scheme. We'll need to check that you, or your partner, get the required benefits to qualify.

We might need to share your details with the DWP and Auriga Services Limited – they're a third party we use to help us check you're eligible. They'll check to make sure you receive the qualifying income and benefits.

You must sign the form to let us share your information, and if it's your partner who gets the qualifying benefits then you both need to sign. We can only go ahead with applications that have been signed and completed in full.

Utilita Warm Home Discount

Utilita is part of the core and broader warm home discount scheme. For the broader group customers need to complete the Utilita warm home discount application form promptly as they are only open for applications one week during the year and they had nearly 18,000 application on the first day alone but only have about 16,000 places for the scheme.

Every energy supplier participating in the Warm Home Discount scheme in 2018/19 will have different eligibility criteria. It is important to check suppliers' eligibility criteria before making an application.

To have been eligible for Utilita's 2018/19 Warm Home Discount BROADER GROUP, you must have;

  1. Had a live Electricity supply with Utilita on the date you apply.
  2. Be in receipt of one of the following main benefits and at least one of the sub elements of that benefit;

In receipt of Income Support

AND have either of the following;

  1. A child under the age of 5 who ordinarily resides with you.
  2. A child tax credit which includes a disability or severe disability element.
  3. A disabled child premium;
  4. A disability premium, enhanced disability premium or severe disability premium.
  5. A pensioner premium, higher pensioner premium or enhanced pensioner premium.

In receipt of Income related Employment and Support Allowance (ESA) - which includes a work related activity or support component.

AND have either of the following;

  1. A child under the age of 5 who ordinarily resides with you.
  2. A child tax credit which includes a disability or severe disability element.
  3. A disabled child premium.
  4. A disability premium, enhanced disability premium or severe disability premium.
  5. A pensioner premium, higher pensioner premium or enhanced pensioner premium.

In receipt of Income based job Seekers allowance

AND have either of the following;

  1. A child under the age of 5 who ordinarily resides with you.
  2. A child tax credit which includes a disability or severe disability element.
  3. A disabled child premium.
  4. A disability premium, enhanced disability premium or severe disability premium.
  5. A pensioner premium, higher pensioner premium or enhanced pensioner premium.

In receipt of Universal Credit AND earned an income of between zero and £1,349 in at least one of the 12 prior assessment periods.

AND have either of the following;

  1. In receipt of the limited capability for work or limited capability for work.
  2. In receipt of the disabled child element.
  3. Has parental responsibility for a child under the age of 5 who ordinarily resides with that person.

In receipt of Child Tax Credit by virtue of an award. (based on an annual income not exceeding £16,190)

AND have either of the following;

  1. Has parental responsibility for a child who is disabled.
  2. Has parental responsibility for a child under the age of 5 who ordinarily resides with that person.

Utility Warehouse Warm Home Discount

Utility Warehouse are part of the core and broad group for the warm home discount scheme. Below are the details to for the Utility Warehouse warm home discount application and their direct helpline number.

If you, or a permanent resident in your home, receive one of the benefits in both Section A and Section B below, you should qualify for the discount.

Section A:

  1. Income Support
  2. Income based Jobseekers Allowance
  3. Income related Employment and Support Allowance (ESA)
  4. Universal credit
  5. Household annual income less than £16,190

Section B:

  1. Child Tax Credit or Universal Credit equivalent (with or without a disability or severe disability element)
  2. A disability premium, enhanced disability premium or severe disability premium
  3. Disability Living Allowance/Attendance Allowance (for an adult or child within the household)
  4. Long term Incapacity Benefit
  5. A child under five living at the property
  6. A disabled child premium
  7. Personal Independence Payment
  8. Pensioner premium, higher pensioner premium or enhanced pensioner premium

We may ask you to send us documents to support your application - we will contact you asking for these if they are needed.

The scheme works on a first come, first served basis; payments will be made by the end of March 2019.

If you have any questions, please don't hesitate to call us on 0333 777 0 777.

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